Communication for Families

Clear communication creates trust, which is essential for a solution-oriented, people-first organization committed to continuous improvement. NRCCS is committed to high-quality, two-way communication. 

 

Who should you contact about…

  • Attendance, student records, enrollment, food program, After School Program, and school day schedule and calendar:

Stella Peroulis, Office Manager

970-871-6062

and

Shea Wright, Office Manager

970-871-6062

office@northrouttcharter.org

  • Crew activities, celebrations, classroom discipline, classroom concerns, school assignments:

Your student’s Crew Leader 

  • If you would like to volunteer for our OEW (Outdoor Education and Wellness) outings with your child’s Crew, please contact:

Coach Wil Chapple

wchapple@northrouttcharter.org

  • Volunteering & getting involved at NRCCS:

If you are looking for more ways to get involved, please contact the Front Office and your inquiry will be directed to the appropriate person.

970-871-6062 or office@northrouttcharter.org

  • Financial matters, school operations, facility rentals:

Carlie Pedrini, Business Manager

970-871-6062

cpedrini@northrouttcharter.org

  • School culture and philosophy, curriculum and professional development at NRCCS:

Jaime Passchier, Principal

970-871-6062

jpasschier@northrouttcharter.org

 

We ask that both families and staff members respect our Communication Agreements.  We:

  • Demonstrate respect in both what is said and how it is said.

  • Demonstrate public support for one another and recognize that families and teachers are on the same team.

  • Assume positive intentions and keep an open mind.

  • Ask questions first.

  • Raise concerns with the appropriate person. 

  • Use good judgment about the amount of contact that is appropriate.

  • Be mindful of the amount of time an individual concern may take and of staff “working hours” (7:45-3:30) when communicating or anticipating responses. Staff members will make reasonable efforts to respond to inquiries within two business days.

  • Schedule appointments if a discussion is needed instead of raising concerns in public settings, especially before school, after school or when faculty and staff are outside doing supervision.  

  • Keep in mind that voicemail and e-mail are public documents and that confidentiality cannot always be protected. Know that e-mails sent to and from NRCCS staff are considered ‘findable evidence’ in a court of law. A great rule of thumb is that we should not say or write anything that we wouldn’t want to be published.

  • Adhere to “email is for information and not for conversation”.  We understand our lives are very busy but we would like to spend more time creating partnerships and mutual understanding, than responding to emails/messages. Please schedule an appointment to meet with your teacher, either by phone or by Zoom if your request or questions would require more than a few sentence response.

  •  Verbal, physical or sexual harassment towards staff will not be tolerated.